Check out our most frequently asked questions below. If you still need help, please contact us here.
Shipping
When will my order ship?
Rest assured, your order will ship within 4 business days. Keep in mind that weekends and public holidays are not included.d in this timeframe.
How long will shipping take?
For standard aus shipping this is 4-7 business days. For detailed shipping information, please proceed to the checkout page for worldwide shipping options.
|
SHIPPING METHOD |
COST(AUD) |
TIME |
|
AUS Express |
$15.95 |
3-5 Business Days |
|
AUS Standard |
$10.95 or FREE over $150* |
4-7 Business Days |
|
New Zealand |
$15.95 |
6-8 Business Days |
|
USA & UK |
$30.00 |
8-12 Business Days |
|
Canada |
$30.00 |
5-8 Business Days |
|
All Other International |
$ 35.95 |
6-10 Business Days |
Returns
How can I make a return?
Take advantage of our seamless return process by signing up on our website. Start your return in just a few clicks and enjoy a stress-free experience.
Are returns free?
Please be advised that returns are not free. We kindly ask for your understanding that there may be charges or fees involved when initiating a return. We apologize for any inconvenience this may cause.
When will I receive my refund?
After 10 working days you will receive your return. if you have not received your return after that check up with us please Rest assured that your return will be processed within 7 working days. In the unlikely event that you don't receive it by then, please don't hesitate to contact us.